Where Sorta came from.
Every Saturday from 9 to 2, all through high school, Emi Rodriguez sat in a classroom getting certified as a Patient Care Technician. Got the NHA certification. Started shadowing clinics across El Paso — different specialties, different workflows, same problem everywhere.
The problem was simple and infuriating. A new patient walks in. Staff hands them a clipboard with 18 pages. Patient fills it out. Then a staff member retypes every answer into the EHR. Then another staff member retypes it again for a different department. The patient's name and date of birth appear on almost every single page — written and retyped over and over while that same patient sits in the waiting room, in pain, getting angry at a receptionist who is doing everything right.
Emi switched to Computer Science at UTEP. Not to "enter tech." To fix the specific thing that made working in a clinic feel pointless. Looked back at the problem with fresh eyes and realized nobody had built the right solution for the clinics that needed it most — the ones without IT departments, without six-figure software budgets, without time to migrate to yet another system.
Sorta was built to fix that. Not to replace EHRs. Not to become a scheduling tool. Not to be another platform clinics have to learn. Just to make sure that when a patient gives their information once, they never have to give it again.