What actually changes in week one of phones-first intake
No miracle transformation fantasy — here's what shifts for patients, what stays on your desk's plate, and where duplicate typing sneaks back.
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Blog
Real talk about clinic paperwork.
We write about what we see — the admin problems clinics actually deal with, why they happen, and what actually fixes them. No fluff.
Founder Story
Why we built Sorta instead of just using Jotform
We looked at every existing tool before building anything. Jotform, Typeform, Google Forms, IntakeQ — they all let you build forms. None of them moved the data automatically across every form the clinic already uses. That's not a forms problem. That's a sync problem. Here's why we built the engine instead of the form.
Read the full postOverlay vs rip-and-replace: a checklist for outpatient intake
Before anyone signs core-replacement grief in blood, here's the blunt questions — contracts, blast radius, and when an overlay is the sane first wedge.
Read moreThe rework tax — when messy intake becomes auth headaches
Payer fights get blamed on "slow auth teams" — a lot trace to demographics that were never clean at the doorway. Plain-language ops, not legal advice.
Read moreThe $150,000 problem hiding in your front desk
Manual data entry costs the average clinic $150,000 a year. Most clinic owners have no idea. Here's where that number comes from and what's actually causing it.
Read moreCMS-0057-F explained for clinic owners who don't have time to read CMS documents
There's a federal mandate coming in 2027 that affects how every clinic handles prior authorization. Here's what it actually means for your front desk — without the government jargon.
Read moreWe talked to 30 clinic managers about what they hate most about their day. Here's what they said.
Billing software, scheduling, EHR documentation — everyone assumes those are the biggest headaches. The actual answers surprised us.
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